Scott K

Business

Air Flow Bros

Phone

—

Zip Code

90638

HCP Status

pending

HousecallPro

Open customer record

cus_224ad4ff1509485b8245ea7408dfee76

Conversation

14 messages

Customer·Jun 12, 6:25 AM

AC and furnace split system Customer is unsure about the frequency of maintenance. Question: What is your location postcode? Answer: 90638 Question: What is your availability status? Answer: Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system maintenance Question: Any additional information? Answer: Customer is unsure about the frequency of maintenance. Question: Is this a home or a business? Answer: Residential Question: What needs maintenance? Answer: AC and furnace split system

Business·Jun 12, 6:25 AM

Hi Scott! I can come out and give you a FREE estimate and diagnosis for your split AC and furnace and explain the right maintenance frequency. I have an opening tomorrow between 8 AM and 10 AM. Does that time work for you?

Business·Jun 12, 6:30 AM

Hi Scott! We can come for your AC maintenance. Would you like to schedule?

Customer·Jun 12, 6:30 AM

Could you provide a quote please?

Business·Jun 12, 6:31 AM

It's going to be $70 for your maintenance and we will test, measure, inspect and clean your system and a full report will be sent to you once maintenance is completed.

Customer·Jun 12, 6:35 AM

Just to confirm does that include the outside compressor and indoor unit?

Business·Jun 12, 6:40 AM

Yes, it includes both the indoor and outdoor condenser.

Customer·Jun 12, 6:46 AM

Great. Let's schedule an appointment

Business·Jun 12, 6:47 AM

Our next availability is on Monday. Please see the available arrival window below: 8:00 - 10:00 AM 10:00 - 12:00 PM 12:00 - 2:00 PM 2:00 - 4:00 PM

Business·Jun 12, 6:48 AM

Please provide the following information: Name: Address: Phone: Email:

Customer·Jun 12, 6:57 AM

Scott Kalagian, 13200 Flemington Court Unit 140, La Mirada CA 90638

Customer·Jun 12, 6:58 AM

917.400.8205 , Skalagian@gmail.com

Customer·Jun 12, 7:00 AM

8am - 10am

Business·Jun 12, 7:11 AM

Thanks! Your schedule is confirmed and we just sent you a confirmation text and email.

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AI Sentiment Analysis

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1. Lead temperature — Hot; the strongest signal is the customer's immediate willingness to schedule an appointment after receiving the quote. 2. The business should ensure the customer receives a confirmation text and email promptly, reinforcing the scheduled appointment and providing any additional details about the service to maintain engagement.

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Service Details

AC and furnace split system Customer is unsure about the frequency of maintenance.