Joshua N

Business

Air Flow Bros

Phone

—

Zip Code

90638

HCP Status

pending

HousecallPro

Open customer record

cus_0180b62fe4fe4d20b7ff267541207e79

Conversation

10 messages

Customer·Jun 11, 12:22 PM

What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: System keeps cycling on and off lennox e411 error code. Question: What is your location postcode? Answer: 90638 Question: What is your availability status? Answer: Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system repair Question: Any additional information? Answer: lennox e411 error code. Question: Is this a home or a business? Answer: Residential Question: What do you need to have repaired? Answer: AC and furnace split system Question: What issues are you experiencing? Answer: System keeps cycling on and off

Business·Jun 11, 12:22 PM

Hi Joshua! I can come out and give you a FREE diagnosis on your Lennox split system that is short cycling and showing the E411 error. I have an opening tomorrow between 8 AM and 10 AM. Does that work or is another time better?

Business·Jun 11, 12:23 PM

Hi Joshua, we can come for a FREE DIAGNOSTIC. Would you like to schedule?

Customer·Jun 11, 12:24 PM

is there time today?

Business·Jun 11, 12:25 PM

We can come at 4-6pm today. Please provide your name, phone, address and email.

Customer·Jun 11, 12:26 PM

josh na

Customer·Jun 11, 12:26 PM

14002 salada rd la mirada, ca 90638

Customer·Jun 11, 12:26 PM

9494049788

Customer·Jun 11, 12:27 PM

4-6 is good

Business·Jun 11, 12:27 PM

Great! What is your email?

Reply composer disabled

Test messaging is currently enabled for select leads only.

AI Sentiment Analysis

cached

1. Lead temperature — Hot; the customer is urgently seeking service today, indicating a strong need for repair. 2. The business should immediately confirm the appointment for today between 4-6 PM and collect the customer's email to finalize the scheduling.

Suggested Appointment Slot

🏆 Recommendation: Andrew Shen at 08:00 AM – 10:00 AM • Why? They have a follow-up appointment in La Palma (6.97 km away) — the closest surrounding appointment(s) to the lead's zip (90638). All Available Slots — Friday, June 12, 2026: | Time Slot | Available Employees | |-----------------------|---------------------------------------------| | 08:00 AM – 10:00 AM | Andrew Shen, Kekoa Miranda, Kenny Lee | | 10:00 AM – 12:00 PM | Jae Yu, Kekoa Miranda, Kenny Lee, Peter Jensen | | 12:00 PM – 02:00 PM | Andrew Shen, Ivan Garcia, Jae Yu, Kekoa Miranda, Kenny Lee, Peter Jensen | | 02:00 PM – 04:00 PM | Andrew Shen, Ivan Garcia, Jae Yu, Kekoa Miranda, Kenny Lee, Peter Jensen | | 04:00 PM – 06:00 PM | Alvin Sornsaard, Andrew Shen, Ivan Garcia, Jae Yu, Kekoa Miranda, Kenny Lee, Peter Jensen |

Service Details

What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: System keeps cycling on and off lennox e411 error code.