Virtuous Grace
All Leads

Ryan T

Real Time Bros Heating and Air Conditioning logo

Business

Real Time Bros

Phone

—

Email

—

Zip Code

92708

HCP Status

pending

Conversation

5 messages
Customer·Jun 10, 7:51 PM
What do you need to have repaired?: Mini split or ductless system; What issues are you experiencing?: Not sure, Not generating hot or cold air Hello, we have an issue with our residential ac unit, I believe it's a "mini split" since we have the internal unit + external unit outside the house. We recently had ice build up, but since then we've run just the fan and melted the ice. As of now, it blows cool air but not cold air- a capacitor or compressor issue? I'd love to have someone check it out and we can move towards fixing it before the summer really starts heating up! Thank you, Ryan Question: What is your location postcode? Answer: 92708 Question: What is your availability status? Answer: ASAP Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system repair Question: Any additional information? Answer: Hello, we have an issue with our residential ac unit, I believe it's a "mini split" since we have the internal unit + external unit outside the house. We recently had ice build up, but since then we've run just the fan and melted the ice. As of now, it blows cool air but not cold air- a capacitor or compressor issue? I'd love to have someone check it out and we can move towards fixing it before the summer really starts heating up! Thank you, Ryan Question: Is this a home or a business? Answer: Residential Question: What do you need to have repaired? Answer: Mini split or ductless system Question: What issues are you experiencing? Answer: Not sure, Not generating hot or cold air
Business·Jun 10, 7:51 PM
Hi Ryan! I can come out and give you a FREE diagnosis on your ductless mini split that is running but not producing proper cold or heat. I have an opening tomorrow between 8 AM and 10 AM. Does that window work for you?
Business·Jun 10, 8:00 PM
Hi Ryan! Thanks for getting in touch! We'd be happy to help you out. We can send one of our technicians over for a FREE estimate/diagnostic! Let's get you scheduled. When would be the most convenient time for you?
Business·Jun 11, 7:15 AM
Hi Ryan, good morning! We still have availability today for AC DIAGNOSTIC. You can also call our office at 714-247-9928 to schedule.
Customer·Jun 11, 7:27 AM
Sorry, I no longer need this service

Reply composer disabled

Test messaging is currently enabled for select leads only.

AI Sentiment Analysis

cached

1. Lead temperature — Cold; the strongest signal is that the customer stated, "Sorry, I no longer need this service," indicating a complete withdrawal of interest. 2. The most effective next action is to follow up with a brief email or message asking if there was a specific reason for canceling the service, offering to address any concerns or questions that might have influenced their decision.

Suggested Appointment Slot

🏆 Recommendation: Kekoa Miranda at 08:00 AM – 10:00 AM • Why? Best available employee for this slot (no surrounding appointment data to compare proximity). All Available Slots — Thursday, June 11, 2026: | Time Slot | Available Employees | |-----------------------|---------------------------------------------| | 08:00 AM – 10:00 AM | Kekoa Miranda, Kenny Lee, Peter Jensen | | 10:00 AM – 12:00 PM | Kekoa Miranda, Kenny Lee, Peter Jensen | | 12:00 PM – 02:00 PM | Andrew Shen, Kekoa Miranda, Kenny Lee, Peter Jensen | | 02:00 PM – 04:00 PM | Andrew Shen, Ivan Garcia, Jae Yu, Kekoa Miranda, Kenny Lee, Peter Jensen | | 04:00 PM – 06:00 PM | Andrew Shen, Ivan Garcia, Kekoa Miranda, Kenny Lee, Peter Jensen |

Service Details

What do you need to have repaired?: Mini split or ductless system; What issues are you experiencing?: Not sure, Not generating hot or cold air Hello, we have an issue with our residential ac unit, I believe it's a "mini split" since we have the internal unit + external unit outside the house. We recently had ice build up, but since then we've run just the fan and melted the ice. As of now, it blows cool air but not cold air- a capacitor or compressor issue? I'd love to have someone check it out and we can move towards fixing it before the summer really starts heating up! Thank you, Ryan