Virtuous Grace
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Steve S

Real Time Bros Heating and Air Conditioning logo

Business

Real Time Bros

Phone

+15622010292

Email

—

Zip Code

92804

HCP Status

pending

HousecallPro

Open customer record

cus_e780ce5be2f34c669a24fe8147237287

Conversation

7 messages
Customer·Jun 10, 6:18 PM
What do you need to have repaired?: Mini split or ductless system; What issues are you experiencing?: Not sure my mini split system isnt blowing like it used to i think theres a leak or something wrong with it. i noticed one of the copper lines with frost covering it. still turns on and blows cold air just not at what it use to. Question: What is your location postcode? Answer: 92804 Question: What is your availability status? Answer: Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system repair Question: Any additional information? Answer: my mini split system isnt blowing like it used to i think theres a leak or something wrong with it. i noticed one of the copper lines with frost covering it. still turns on and blows cold air just not at what it use to. Question: Is this a home or a business? Answer: Residential Question: What do you need to have repaired? Answer: Mini split or ductless system Question: What issues are you experiencing? Answer: Not sure
Business·Jun 10, 6:18 PM
Hi Steve! I can come out and give you a FREE diagnosis on your ductless mini split since it sounds like a refrigerant leak or airflow issue. I have an opening tomorrow between 8 AM and 10 AM. Does that time work for you?
Business·Jun 10, 6:22 PM
Hi Steve! Thanks for getting in touch! We'd be happy to help you out. We can send one of our technicians over for a FREE estimate/diagnostic! Let's get you scheduled. When would be the most convenient time for you?
Customer·Jun 10, 6:22 PM
Are you available Friday?
Business·Jun 10, 6:30 PM
Yes! We have 12-2PM and 2-4PM open for Friday. Please let us know what timeframe works for you and provide the following to proceed. Full Name: Property Address: Phone Number: Home Owner: Y or N Email address for paperless proposal:
Customer·Jun 10, 6:56 PM
12-2 is best Steve Salazar 926 S. Emerald St Anaheim 92804 562 2010292 Home owner will be here Battlebuddysteve@gmail.com
Business·Jun 10, 7:12 PM
Thanks! We just sent you a confirmation text and email.

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AI Sentiment Analysis

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1. Lead temperature — Hot; the customer has a specific issue with their HVAC system and has already scheduled a service appointment for repair. 2. The most effective next action is to confirm the appointment and ensure the technician is prepared with the necessary tools to diagnose potential refrigerant leaks or airflow issues, as indicated by the customer's description of the problem.

Suggested Appointment Slot

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Service Details

What do you need to have repaired?: Mini split or ductless system; What issues are you experiencing?: Not sure my mini split system isnt blowing like it used to i think theres a leak or something wrong with it. i noticed one of the copper lines with frost covering it. still turns on and blows cold air just not at what it use to.