Virtuous Grace
All Leads

Greg K

Real Time Bros Heating and Air Conditioning logo

Business

Real Time Bros

Phone

—

Email

—

Zip Code

92627

HCP Status

pending

Conversation

3 messages
Customer·Jun 10, 9:15 AM
What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: Air flow issues (zero, low, or inconsistent air flow) We have a two-story home with a three-zone HVAC system controlled by three separate thermostats. Two zones are working normally, but the third zone is not cooling. The thermostat appears to be functioning and calling for cooling, but no air is coming from the vents in that zone. Looking for an experienced HVAC technician to perform a diagnostic and determine whether the issue is electrical (thermostat, wiring, damper actuator, control board, etc.) or mechanical (damper, ductwork, blower, etc.). System is approximately 8 years old. We'd appreciate someone who can come out promptly and provide an honest assessment before any major repairs are recommended. Question: What is your location postcode? Answer: 92627 Question: What is your availability status? Answer: ASAP Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system repair Question: Any additional information? Answer: We have a two-story home with a three-zone HVAC system controlled by three separate thermostats. Two zones are working normally, but the third zone is not cooling. The thermostat appears to be functioning and calling for cooling, but no air is coming from the vents in that zone. Looking for an experienced HVAC technician to perform a diagnostic and determine whether the issue is electrical (thermostat, wiring, damper actuator, control board, etc.) or mechanical (damper, ductwork, blower, etc.). System is approximately 8 years old. We'd appreciate someone who can come out promptly and provide an honest assessment before any major repairs are recommended. Question: Is this a home or a business? Answer: Residential Question: What do you need to have repaired? Answer: AC and furnace split system Question: What issues are you experiencing? Answer: Air flow issues (zero, low, or inconsistent air flow)
Business·Jun 10, 9:15 AM
Hi Greg! I can come out and give you a FREE diagnosis on the zone that has no or low airflow so we can determine if it is electrical or mechanical. I have an opening tomorrow between 8 AM and 10 AM. Let me know if that works for you.
Business·Jun 10, 9:17 AM
Hi Greg! We can come for a FREE DIAGNOSTIC. Would you like to schedule?

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AI Sentiment Analysis

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1. Lead temperature — Hot; the customer is experiencing urgent airflow issues and is looking for a prompt diagnosis, indicating a strong need for service. 2. The business should confirm the appointment for the free diagnostic tomorrow between 8 AM and 10 AM to capitalize on the customer's urgency and willingness to schedule immediately.

Suggested Appointment Slot

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Service Details

What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: Air flow issues (zero, low, or inconsistent air flow) We have a two-story home with a three-zone HVAC system controlled by three separate thermostats. Two zones are working normally, but the third zone is not cooling. The thermostat appears to be functioning and calling for cooling, but no air is coming from the vents in that zone. Looking for an experienced HVAC technician to perform a diagnostic and determine whether the issue is electrical (thermostat, wiring, damper actuator, control board, etc.) or mechanical (damper, ductwork, blower, etc.). System is approximately 8 years old. We'd appreciate someone who can come out promptly and provide an honest assessment before any major repairs are recommended.