Megan B

Business

Real Time Bros

Phone

—

Zip Code

92620

HCP Status

pending

Conversation

15 messages

Customer·Jun 9, 8:23 PM

AC and furnace split system Just want someone to come look at our AC and talk about potential repair/replacement. Question: What is your location postcode? Answer: 92620 Question: What is your availability status? Answer: Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC installation or replacement Question: Any additional information? Answer: Just want someone to come look at our AC and talk about potential repair/replacement. Question: Is this a home or a business? Answer: Residential Question: What do you want to have installed? Answer: AC and furnace split system

Business·Jun 9, 8:23 PM

Hi Megan! I can come out and give you a FREE estimate and diagnosis on your split AC and furnace and discuss repair or replacement options. I have an opening tomorrow between 8 AM and 10 AM. Does that window work for you?

Business·Jun 9, 8:24 PM

Hi Megan! Thanks for getting in touch! We'd be happy to help you out. We can send one of our technicians over for a FREE estimate! Let's get you scheduled. When would be the most convenient time for you?

Customer·Jun 9, 8:25 PM

ASAP just let me know when you guys can come out

Business·Jun 9, 8:28 PM

Tomorrow 4-6PM is still available! Please provide the following to proceed. Full Name: Property Address: Phone Number: Home Owner: Y or N Email address for paperless proposal:

Customer·Jun 9, 8:32 PM

Sure that would be great, address is 30 antique rose, Irvine ca 92620

Customer·Jun 9, 8:32 PM

Megan Daut

Business·Jun 9, 8:34 PM

Can you also provide us with your email address and phone number?

Customer·Jun 9, 8:40 PM

M.Jimenez.cpa@gmail.com

Customer·Jun 9, 8:40 PM

7144650209

Business·Jun 9, 8:44 PM

Thanks! We just sent you a confirmation text and email.

Customer·Jun 9, 8:54 PM

Sounds good thank you!

Customer·Jun 10, 2:32 PM

Hi I need to cancel today's appointment,

Business·Jun 10, 2:34 PM

Thanks for letting us know. Appointment is cancelled.

Business·Jun 10, 2:38 PM

Would you like to reschedule? We still have openings for this week.

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AI Sentiment Analysis

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1. Lead temperature — Hot; the customer expressed urgency by stating they need the service "ASAP" and actively scheduled an appointment. 2. The most effective next action is to promptly offer a reschedule option for the same week, emphasizing available time slots to capture the lead's interest and urgency.

Suggested Appointment Slot

🏆 Recommendation: Andrew Shen at 08:00 AM – 10:00 AM • Why? They have a follow-up appointment in Alhambra (54.79 km away) — the closest surrounding appointment(s) to the lead's zip (92620). All Available Slots — Wednesday, June 10, 2026: | Time Slot | Available Employees | |-----------------------|---------------------------------------------| | 08:00 AM – 10:00 AM | Andrew Shen, Ivan Garcia, Kekoa Miranda, Kenny Lee | | 10:00 AM – 12:00 PM | Andrew Shen, Ivan Garcia, Kekoa Miranda, Kenny Lee, Peter Jensen | | 12:00 PM – 02:00 PM | Andrew Shen, Ivan Garcia, Kekoa Miranda, Kenny Lee | | 02:00 PM – 04:00 PM | Andrew Shen, Ivan Garcia, Kekoa Miranda, Kenny Lee | | 04:00 PM – 06:00 PM | Alvin Sornsaard, Ivan Garcia, Jae Yu, Kekoa Miranda, Kenny Lee, Peter Jensen |

Service Details

AC and furnace split system Just want someone to come look at our AC and talk about potential repair/replacement.