Virtuous Grace
All Leads

Chris C

Real Time Bros Heating and Air Conditioning logo

Business

Real Time Bros

Phone

—

Email

—

Zip Code

92704

HCP Status

pending

Conversation

3 messages
Customer·Jun 9, 6:59 PM
What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: Won't turn on or off When we turn on the AC, it sounds like the AC tries to start up but fails. The fan in the AC works. But it won't turn on the AC. Question: What is your location postcode? Answer: 92704 Question: What is your availability status? Answer: Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system repair Question: Any additional information? Answer: When we turn on the AC, it sounds like the AC tries to start up but fails. The fan in the AC works. But it won't turn on the AC. Question: Is this a home or a business? Answer: Residential Question: What do you need to have repaired? Answer: AC and furnace split system Question: What issues are you experiencing? Answer: Won't turn on or off
Business·Jun 9, 6:59 PM
Hi Chris! I can come out and give you a FREE diagnosis on your split AC and furnace that is failing to start and not switching on or off. I have an opening tomorrow between 8 AM and 10 AM. Does that window work for you?
Business·Jun 9, 7:00 PM
Hi Chris! We can get a technician out to you for a $50 diagnostic. If you decide to go ahead with the repair, that $50 will be applied to your total. Let me know when works best for you!

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AI Sentiment Analysis

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1. Lead temperature — Hot; the customer is experiencing immediate issues with their HVAC system that is not functioning, indicating urgency for repair. 2. The most effective next action is to confirm the appointment for the free diagnostic tomorrow between 8 AM and 10 AM, as it addresses the customer's urgent need for service.

Suggested Appointment Slot

🏆 Recommendation: Andrew Shen at 08:00 AM – 10:00 AM • Why? They have a follow-up appointment in Alhambra (44.49 km away) — the closest surrounding appointment(s) to the lead's zip (92704). All Available Slots — Wednesday, June 10, 2026: | Time Slot | Available Employees | |-----------------------|---------------------------------------------| | 08:00 AM – 10:00 AM | Andrew Shen, Kekoa Miranda, Kenny Lee | | 10:00 AM – 12:00 PM | Andrew Shen, Ivan Garcia, Kekoa Miranda, Kenny Lee, Peter Jensen | | 12:00 PM – 02:00 PM | Andrew Shen, Kekoa Miranda, Kenny Lee | | 02:00 PM – 04:00 PM | Andrew Shen, Kekoa Miranda, Kenny Lee | | 04:00 PM – 06:00 PM | Alvin Sornsaard, Ivan Garcia, Jae Yu, Kekoa Miranda, Kenny Lee, Peter Jensen |

Service Details

What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: Won't turn on or off When we turn on the AC, it sounds like the AC tries to start up but fails. The fan in the AC works. But it won't turn on the AC.