Virtuous Grace
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Taylor S

Real Time Bros Heating and Air Conditioning logo

Business

Real Time Bros

Phone

—

Email

—

Zip Code

92626

HCP Status

pending

Conversation

5 messages
Customer·Jun 9, 5:04 PM
What do you need to have repaired?: Not sure; What issues are you experiencing?: Not generating hot or cold air Our thermostat is showing that the AC unit is on, but it's not pushing out any cold air. We just need someone to come look at it and see what's going on and give us a quote if it needs to be repaired. Question: What is your location postcode? Answer: 92626 Question: What is your availability status? Answer: Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system repair Question: Any additional information? Answer: Our thermostat is showing that the AC unit is on, but it's not pushing out any cold air. We just need someone to come look at it and see what's going on and give us a quote if it needs to be repaired. Question: Is this a home or a business? Answer: Business Question: What do you need to have repaired? Answer: Not sure Question: What issues are you experiencing? Answer: Not generating hot or cold air
Business·Jun 9, 5:04 PM
Hi Taylor! I can come out and give you a FREE diagnosis on your unit that is running but not producing hot or cold air. I have an opening tomorrow between 8 AM and 10 AM. Does that time work for you?
Business·Jun 9, 5:05 PM
Hi Taylor! We can get a technician out to you for a $50 diagnostic. If you decide to go ahead with the repair, that $50 will be applied to your total. Let me know when works best for you!
Customer·Jun 10, 10:01 AM
Do you guys do commercial buildings or only residential?
Business·Jun 10, 10:02 AM
We do both business and commercial.

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AI Sentiment Analysis

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1. Lead temperature — Warm; the customer is actively seeking a repair for their HVAC system and has expressed urgency by requesting a technician to assess the issue. 2. The most effective next action is to confirm the appointment for the free diagnostic service, emphasizing the technician's availability tomorrow between 8 AM and 10 AM, to capitalize on the customer's urgency.

Suggested Appointment Slot

🏆 Recommendation: Andrew Shen at 08:00 AM – 10:00 AM • Why? They have a follow-up appointment in Alhambra (48.92 km away) — the closest surrounding appointment(s) to the lead's zip (92626). All Available Slots — Wednesday, June 10, 2026: | Time Slot | Available Employees | |-----------------------|---------------------------------------------| | 08:00 AM – 10:00 AM | Andrew Shen, Kekoa Miranda, Kenny Lee | | 10:00 AM – 12:00 PM | Andrew Shen, Ivan Garcia, Kekoa Miranda, Kenny Lee, Peter Jensen | | 12:00 PM – 02:00 PM | Andrew Shen, Kekoa Miranda, Kenny Lee | | 02:00 PM – 04:00 PM | Andrew Shen, Kekoa Miranda, Kenny Lee | | 04:00 PM – 06:00 PM | Alvin Sornsaard, Ivan Garcia, Jae Yu, Kekoa Miranda, Kenny Lee, Peter Jensen |

Service Details

What do you need to have repaired?: Not sure; What issues are you experiencing?: Not generating hot or cold air Our thermostat is showing that the AC unit is on, but it's not pushing out any cold air. We just need someone to come look at it and see what's going on and give us a quote if it needs to be repaired.