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Email
Shawna H
Business
Air Flow Bros
Phone
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—
Zip Code
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HCP Status
pending
HousecallPro
Open customer recordcus_3b9cccffe8f64c93b58aa01ad57f12af
Conversation
21 messagesBusiness·Jun 7, 11:27 AM
Hi Shawna! Thanks for getting in touch! We'd be happy to help you out. We can send one of our technicians over for a FREE estimate! Let's get you scheduled. When would be the most convenient time for you?
Customer·Jun 7, 11:32 AM
If we can get someone out for an estimate this week.. possibly tomorrow morning or Tuesday
Business·Jun 7, 11:33 AM
Tomorrow 10-12pm is still open!
Business·Jun 7, 11:33 AM
Please provide the following to proceed.
Full Name:
Property Address:
Phone Number:
Home Owner: Y or N
Email address for paperless proposal:
Customer·Jun 7, 11:36 AM
Let me find out if we can get in tomorrow. Hold on.
Customer·Jun 7, 11:44 AM
Is there a cost to inspect it ?
Business·Jun 7, 11:44 AM
There's none. Its a free estimate
Customer·Jun 7, 11:52 AM
Do you guys ever do any testing to see if there's asbestos in the insulation?
Business·Jun 7, 11:53 AM
Yes. We have a third party company that does that for us.
Customer·Jun 7, 11:54 AM
OK and another question how long would it typically take to get a quote back since we are on a timeline with our Escrow?
Business·Jun 7, 11:54 AM
Technicians typically send estimate within the day.
Customer·Jun 7, 12:04 PM
OK, that would be awesome. Is there any possible way somebody could be there right around 10.
Business·Jun 7, 12:05 PM
Tomorrow 10-12 is still open. Please provide the following to proceed.
Full Name:
Property Address:
Phone Number:
Home Owner: Y or N
Email address for paperless proposal:
Customer·Jun 7, 12:19 PM
OK, was hoping I could get a shorter window to meet you there. Let me make sure this will work and I will give you all the information in just a few minutes. Is there ever a possible way we could pick a time with a smaller window or is that not a thing?
Business·Jun 7, 12:20 PM
We can do 10-11AM
Customer·Jun 7, 1:00 PM
Yes
That would be perfect
Customer·Jun 7, 1:01 PM
2601 Balfour
Fullerton
714/269-5055
<a href="mailto:Shawnahaynes@verizon.net">Shawnahaynes@verizon.net</a>
Customer·Jun 7, 1:02 PM
10-11 would work
Customer·Jun 7, 1:53 PM
Just let me know if we are confirmed for 10-11 tomorrow on Monday
Business·Jun 7, 5:04 PM
Thanks! Appointment is confirmed.
Customer·Jun 7, 5:04 PM
Ok great
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AI Sentiment Analysis
cached1. Lead temperature — Hot; the strongest signal is the customer's urgency to schedule an estimate for the next day due to a timeline with their escrow. 2. The most effective next action is to send a confirmation email with the appointment details and any necessary information about the inspection process, ensuring the customer feels reassured and informed before the visit.