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Open customer recordcus_b5c81bdd76904993a88ed2185d2a24cd
Conversation
17 messagesBusiness·Jun 5, 12:46 PM
Hi there! We can come for a FREE ESTIMATE. Would you like to schedule?
Customer·Jun 5, 12:55 PM
Can you please come give me a bid on a commercial HVAC replacement on my roof at 5160 Birch Street, Newport Beach, CA 92660.
Thanks,
Emery Ledger
Customer·Jun 5, 1:03 PM
today or Monday
Business·Jun 5, 3:59 PM
Hello there! Thanks for responding. Monday is still available! Here are the available timeframes:
8AM to 10AM
10AM to 12PM
12PM to 2PM
2PM to 4PM
Customer·Jun 8, 8:44 AM
can we take the 12 to 2p
Business·Jun 8, 8:45 AM
Sure thing! I need to the following info:
Company Name:
Phone:
Contact onsite:
Email:
Customer·Jun 8, 8:48 AM
The Ledger Law Firm <a href="tel:8003000001">800-300-0001</a> Emery Ledger <a href="mailto:emery@ledgerlaw.com">emery@ledgerlaw.com</a>
Business·Jun 8, 8:51 AM
Would it be okay if we arrive closer to 2pm?
Customer·Jun 8, 8:52 AM
sure
Business·Jun 8, 8:53 AM
Thank you!
Business·Jun 8, 8:54 AM
We can also come this morning at 10am in case you'd be available.
Customer·Jun 8, 8:55 AM
sure, that's better for me = anytime between now and 2p is best
Business·Jun 8, 8:56 AM
Perfect! Our technician will text you when he's on his way. He can be there between 9:30-10am.
Business·Jun 8, 9:03 AM
Emery, I think we have scheduled your with one of our technicians already. Peter.
Customer·Jun 8, 9:04 AM
yes, I thought you worked for him and were trying to move times
Business·Jun 8, 9:05 AM
Sorry for the confusion, but Peter is on his way now. Thank you!
Customer·Jun 8, 9:06 AM
thx
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AI Sentiment Analysis
cached1. Lead temperature — Hot; the customer is actively seeking a bid for a commercial HVAC replacement and is flexible with scheduling, indicating urgency. 2. The most effective next action is to confirm the appointment with the technician and ensure that the customer receives a reminder text prior to the visit, reinforcing the business's commitment to service.