Alex C

Business

Real Time Bros

Phone

—

Zip Code

—

HCP Status

pending

HousecallPro

Open customer record

cus_0f544266ec6d4e2b9d8c0113161b00ba

Conversation

6 messages

Business·Jun 2, 8:06 PM

Hi Alex! We can get a technician out to you for a $50 diagnostic. If you decide to go ahead with the repair, that $50 will be applied to your total. Let me know when works best for you!

Customer·Jun 2, 8:12 PM

Thank you! Yes let's move forward. We can do tomorrow afternoon or Thursday morning. Please let me know the availability and what information you need.

Business·Jun 2, 8:13 PM

Perfect! Tomorrow 2-4PM is still available. Please provide the following to proceed. Full Name: Property Address: Phone Number: Home Owner: Y or N Email address for paperless proposal:

Customer·Jun 2, 8:22 PM

Ok we can do 2-4pm tomorrow

Customer·Jun 2, 8:23 PM

Name: Alex Chen Address: 13351 Portal, Tustin CA Phone: <a href="tel:9099677718">909-967-7718</a> Homeowner: Y Email: <a href="mailto:gnguyenandachen@gmail.com">gnguyenandachen@gmail.com</a>

Business·Jun 2, 8:33 PM

Thanks! We just sent you confirmation text and email.

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AI Sentiment Analysis

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1. Lead temperature — Hot; the strongest signal is the customer's immediate agreement to move forward with the service and specific scheduling for tomorrow. 2. The most effective next action is to confirm the appointment details and ensure the technician is prepared with the necessary information for the diagnostic visit.