Virtuous Grace
All Leads

Carson D

Real Time Bros Heating and Air Conditioning logo

Business

Real Time Bros

Phone

Email

Zip Code

90504

HCP Status

pending

Conversation

16 messages
Customer·May 18, 3:06 PM
Electric Furnace No longer working, Wednesday 9am would be great (TESTING for DataFlowPros Yelp Lead Scheduler)
Business·May 18, 3:06 PM
Hi Carson! I can come out and give you a FREE diagnosis on your electric furnace that stopped working. I have an opening Wednesday between 10 AM and 12 PM. Does that work or is another time better?
Customer·May 18, 3:07 PM
Yes, 8am works for me.
Customer·May 18, 3:07 PM
My address is 123 Main St, Irvine.
Customer·May 18, 3:07 PM
Gate code is 4455. Do you need me home for the estimate?
Business·May 18, 3:07 PM
Hi Carson! Confirming our appointment for 8am. I have your address at 123 Main St and gate code 4455 noted. You do not need to be home for the estimate as long as I can access the furnace, but it’s helpful if you’re available for questions when I finish. I’m set for 8am.
Business·Jun 3, 3:08 PM
Hi Carson, we can come out tomorrow between 10am and 12pm to give you a FREE estimate, does that work for you?
Customer·Jun 19, 12:01 PM
Electric furnace No longer working, Wednesday 9am would be great (TESTING for DataFlowPros Yelp Lead Scheduler) Question: What is your location postcode? Answer: 90504 Question: What is your availability status? Answer: Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system maintenance Question: Any additional information? Answer: No longer working, Wednesday 9am would be great (TESTING for DataFlowPros Yelp Lead Scheduler) Question: Is this a home or a business? Answer: Residential Question: What needs maintenance? Answer: Electric furnace
ConvAnswer QuestionSchedRequest New Time
Business·Jun 19, 12:02 PM
You do not need to be home for the estimate as long as I can get to the furnace, but it helps if you are available by phone or when I finish so I can go over findings and options.
Customer·Jun 19, 1:01 PM
Testing verbose response endpoint. Please present me a timeslot to fix my electric furnace
ConvAnswer QuestionSchedNeeds Offer
Business·Jun 19, 1:02 PM
Do you want the Wednesday 9am slot you mentioned, or would you prefer a different time? Also, do you need a repair visit to fix the furnace now, or just a free estimate?
Business·Jun 19, 1:08 PM
Hi there! We can send a technician next Monday! Please let us know what time works for you.
Customer·Jun 19, 2:18 PM
Let's do this upcoming Wednesday at 9pm.
Customer·Jun 19, 2:19 PM
9am sorry, Wednesday at 9am
ConvConfirm And LogisticsSchedConfirm Proposed
Business·Jun 19, 2:19 PM
Hi Carson! Got your address and gate code. Please send the best phone number and confirm the service address for the tech, and I’ll see you Wednesday at 9am. Thanks!
Business·Jun 19, 2:19 PM
9-11AM works! Please provide the following to proceed. Full Name: Property Address: Phone Number: Home Owner: Y or N Email address for paperless proposal:

Reply to Carson D

AI Sentiment Analysis

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1. Lead temperature — Hot; the customer has a non-working electric furnace and is actively scheduling a service for Wednesday at 9 AM, indicating urgency. 2. The most effective next action is to confirm the appointment for Wednesday at 9 AM and collect the necessary contact information to finalize the booking.

Suggested Appointment Slot

🏆 Recommendation: Ivan Garcia at 10:00 AM – 12:00 PM • Why? They have a prior appointment in Irvine (60.47 km away) — the closest surrounding appointment(s) to the lead's zip (90504). All Available Slots — Wednesday, May 20, 2026: | Time Slot | Available Employees | |-----------------------|---------------------------------------------| | 10:00 AM – 12:00 PM | Andrew Shen, Ivan Garcia, Jae Yu, Kekoa Miranda, Kenny Lee, Peter Jensen |

Service Details

Electric Furnace No longer working, Wednesday 9am would be great (TESTING for DataFlowPros Yelp Lead Scheduler)