Virtuous Grace
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judy b

Real Time Bros Heating and Air Conditioning logo

Business

Real Time Bros

Phone

Email

Zip Code

92807

HCP Status

pending

Conversation

4 messages
Customer·Jun 18, 7:33 PM
What do you need to have repaired?: Not sure; What issues are you experiencing?: Won't turn on or off The air conditioner will not turn on. Possible issue with the thermostat. Question: What is your location postcode? Answer: 92807 Question: What is your availability status? Answer: Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system repair Question: Any additional information? Answer: The air conditioner will not turn on. Possible issue with the thermostat. Question: Is this a home or a business? Answer: Residential Question: What do you need to have repaired? Answer: Not sure Question: What issues are you experiencing? Answer: Won't turn on or off
ConvAnswer QuestionSchedNeeds Offer
Business·Jun 18, 7:33 PM
Hi judy! I can come out and provide a FREE diagnosis for your HVAC not turning on, and I can check the thermostat and system to find the root cause. I have an opening tomorrow between 8 AM and 10 AM. Does that work or is another time better?
Business·Jun 18, 7:34 PM
Hi Judy! Thanks for getting in touch! We'd be happy to help you out. We can send one of our technicians over for a FREE estimate/diagnostic! Let's get you scheduled. When would be the most convenient time for you?
Customer·Jun 19, 9:28 AM
Sorry, I no longer need this service
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AI Sentiment Analysis

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1. Lead temperature — Cold; the strongest signal is the customer's final response indicating they no longer need the service. 2. The business should follow up with a brief, friendly message asking if there was a specific reason for canceling and if they might reconsider in the future, emphasizing the free diagnostic offer.

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Service Details

What do you need to have repaired?: Not sure; What issues are you experiencing?: Won't turn on or off The air conditioner will not turn on. Possible issue with the thermostat.