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Mike D

Real Time Bros Heating and Air Conditioning logo

Business

Real Time Bros

Phone

(818) 579-3058

Email

mgkushc@gmail.com

Zip Code

92618

HCP Status

pending

HousecallPro

Open customer record

cus_01a6d042cdbd43259dda45a6d3824b7b

Conversation

11 messages
Customer·Jun 18, 2:40 PM
Mini split or ductless system Hi, I'm looking to replace a failed ductless mini-split system at a property in Irvine (zip 92618). The existing unit is a Carrier 38MAQB12R-3 outdoor + 40MBCQ12-3 ceiling cassette indoor (12,000 BTU). Ideally, I'd like to replace it with the same Carrier line (e.g., Carrier 38MARB + matching 40MBCQ R-454B) to keep the install simple and reuse the existing ceiling cassette opening. A few quick questions: Do you work with the Carrier mini-split line? How does your process work from estimate to installation? When could you do a site visit? Question: What is your location postcode? Answer: 92618 Question: What is your availability status? Answer: Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC installation or replacement Question: Any additional information? Answer: Hi, I'm looking to replace a failed ductless mini-split system at a property in Irvine (zip 92618). The existing unit is a Carrier 38MAQB12R-3 outdoor + 40MBCQ12-3 ceiling cassette indoor (12,000 BTU). Ideally, I'd like to replace it with the same Carrier line (e.g., Carrier 38MARB + matching 40MBCQ R-454B) to keep the install simple and reuse the existing ceiling cassette opening. A few quick questions: Do you work with the Carrier mini-split line? How does your process work from estimate to installation? When could you do a site visit? Question: Is this a home or a business? Answer: Residential Question: What do you want to have installed? Answer: Mini split or ductless system
ConvAnswer QuestionSchedNeeds Offer
Business·Jun 18, 2:40 PM
Hi Mike! I can give you a FREE estimate to look over replacing your failed ductless mini-split and discuss matching Carrier options and reusing the ceiling cassette opening. I have an opening tomorrow between 8 AM and 10 AM. Does that window work for you?
Business·Jun 18, 2:40 PM
Hi Mike, we can come over for a FREE ESTIMATE. Would you like to schedule?
Customer·Jun 18, 2:52 PM
Hi Yes, lets schedule pls
ConvConfirm And LogisticsSchedNeeds Offer
Business·Jun 18, 2:53 PM
We can come tomorrow, Friday. 8:00 - 10:00 AM 10:00 - 12:00 PM 12:00 - 2:00 PM 2:00 - 4:00 PM
Business·Jun 18, 2:53 PM
Need your Name: Phone: Address: Email:
Customer·Jun 18, 3:11 PM
Friday does not work for me. Can we do Saturday or Monday instead? Name: MIkhail Phone: 8185793058 Address: 110 Source, Irvine, CA 92618 Email: mgkushc@gmail.com
ConvAnswer QuestionSchedRequest New Time
Business·Jun 18, 3:17 PM
We can come on Saturday. 10:00 - 12:00 PM 12:00 - 2:00 PM 2:00 - 4:00 PM
Business·Jun 18, 3:17 PM
What time works best for you.
Customer·Jun 18, 3:30 PM
10-12om works best
ConvConfirm And LogisticsSchedConfirm Proposed
Business·Jun 18, 3:33 PM
Thanks! We'll send you a confirmation text and email shortly.

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AI Sentiment Analysis

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1. Lead temperature — Hot; the customer is actively seeking a replacement for a failed system and has scheduled a site visit for a free estimate. 2. The most effective next action is to send a confirmation text and email for the Saturday appointment, ensuring all details are clear and reiterating the benefits of the installation options discussed.

Suggested Appointment Slot

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Service Details

Mini split or ductless system Hi, I'm looking to replace a failed ductless mini-split system at a property in Irvine (zip 92618). The existing unit is a Carrier 38MAQB12R-3 outdoor + 40MBCQ12-3 ceiling cassette indoor (12,000 BTU). Ideally, I'd like to replace it with the same Carrier line (e.g., Carrier 38MARB + matching 40MBCQ R-454B) to keep the install simple and reuse the existing ceiling cassette opening. A few quick questions: Do you work with the Carrier mini-split line? How does your process work from estimate to installation? When could you do a site visit?