Virtuous Grace
All Leads

Jonathan V

Real Time Bros Heating and Air Conditioning logo

Business

Real Time Bros

Phone

+17144259551

Email

Zip Code

92780

HCP Status

pending

Conversation

6 messages
Customer·Jun 17, 11:15 AM
What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: Leaking Hi There, This morning we noticed the floor behind the indoor AC/furnace was wet. We think there is a leak. What is your earliest availability and how much is the diagnostic cost? Our unit is 6 years old. Thank you Question: What is your location postcode? Answer: 92780 Question: What is your availability status? Answer: Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system repair Question: Any additional information? Answer: Hi There, This morning we noticed the floor behind the indoor AC/furnace was wet. We think there is a leak. What is your earliest availability and how much is the diagnostic cost? Our unit is 6 years old. Thank you Question: Is this a home or a business? Answer: Residential Question: What do you need to have repaired? Answer: AC and furnace split system Question: What issues are you experiencing? Answer: Leaking
ConvAnswer QuestionSchedNeeds Offer
Business·Jun 17, 11:15 AM
Hi Jonathan! I can come out and give you a FREE diagnosis on the leak in your AC and furnace split system. I have an opening tomorrow between 8 AM and 10 AM. Does that window work for you?
Business·Jun 17, 11:18 AM
Hi Jonathan! We can get a technician out to you for a $50 diagnostic. If you decide to go ahead with the repair, that $50 will be applied to your total. Let's get you scheduled!
Customer·Jun 17, 11:22 AM
Thank you for getting back to me with the initial quote. What availability's do you have for this week?
ConvAnswer QuestionSchedNeeds Offer
Business·Jun 17, 12:56 PM
Thanks for responding! Our earliest availability is next Monday, June 22nd.
Business·Jun 17, 12:56 PM
Here are the available timeframes: 8AM to 10AM 10AM to 12PM 12PM to 2PM 2PM to 4PM

Reply composer disabled

Test messaging is currently enabled for select leads only.

AI Sentiment Analysis

cached

1. Lead temperature — Hot; the customer is experiencing a leak and is actively seeking a quick resolution, indicating urgency. 2. The most effective next action is to confirm a specific appointment time for the diagnostic service within the earliest available window (e.g., 8 AM to 10 AM on Monday) to capitalize on the customer's urgency.

Suggested Appointment Slot

🏆 Recommendation: Andrew Shen at 08:00 AM – 10:00 AM • Why? Best available employee for this slot (no surrounding appointment data to compare proximity). All Available Slots — Thursday, June 18, 2026: | Time Slot | Available Employees | |-----------------------|---------------------------------------------| | 08:00 AM – 10:00 AM | Andrew Shen, Kekoa Miranda, Kenny Lee | | 10:00 AM – 12:00 PM | Andrew Shen, Kekoa Miranda, Kenny Lee | | 12:00 PM – 02:00 PM | Andrew Shen, Kekoa Miranda, Kenny Lee, Peter Jensen | | 02:00 PM – 04:00 PM | Andrew Shen, Ivan Garcia, Kekoa Miranda, Kenny Lee | | 04:00 PM – 06:00 PM | Alvin Sornsaard, Andrew Shen, Ivan Garcia, Kekoa Miranda, Kenny Lee, Peter Jensen |

Service Details

What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: Leaking Hi There, This morning we noticed the floor behind the indoor AC/furnace was wet. We think there is a leak. What is your earliest availability and how much is the diagnostic cost? Our unit is 6 years old. Thank you