Jonathan V

Business
Real Time Bros
Phone
+17144259551
—
Zip Code
92780
HCP Status
pending
Conversation
6 messagesReply composer disabled
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AI Sentiment Analysis
cached1. Lead temperature — Hot; the customer is experiencing a leak and is actively seeking a quick resolution, indicating urgency. 2. The most effective next action is to confirm a specific appointment time for the diagnostic service within the earliest available window (e.g., 8 AM to 10 AM on Monday) to capitalize on the customer's urgency.
Suggested Appointment Slot
🏆 Recommendation: Andrew Shen at 08:00 AM – 10:00 AM • Why? Best available employee for this slot (no surrounding appointment data to compare proximity). All Available Slots — Thursday, June 18, 2026: | Time Slot | Available Employees | |-----------------------|---------------------------------------------| | 08:00 AM – 10:00 AM | Andrew Shen, Kekoa Miranda, Kenny Lee | | 10:00 AM – 12:00 PM | Andrew Shen, Kekoa Miranda, Kenny Lee | | 12:00 PM – 02:00 PM | Andrew Shen, Kekoa Miranda, Kenny Lee, Peter Jensen | | 02:00 PM – 04:00 PM | Andrew Shen, Ivan Garcia, Kekoa Miranda, Kenny Lee | | 04:00 PM – 06:00 PM | Alvin Sornsaard, Andrew Shen, Ivan Garcia, Kekoa Miranda, Kenny Lee, Peter Jensen |
Service Details
What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: Leaking Hi There, This morning we noticed the floor behind the indoor AC/furnace was wet. We think there is a leak. What is your earliest availability and how much is the diagnostic cost? Our unit is 6 years old. Thank you