Virtuous Grace
All Leads

Neil Alli

Air Flow Bros logo

Business

Air Flow Bros

Phone

(626) 226-6950

Email

neotechperformance@gmail.com

Zip Code

91789

HCP Status

pending

HousecallPro

Open customer record

cus_cbfa86b0d8a848629c337a969cbe3d73

Conversation

7 messages
Customer·Jun 16, 6:13 PM
What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: Not generating hot or cold air I believe I have a small freon leak. had it recharged about a year ago and was working fine until now. it's not blowing cold anymore. seems like the evap coils are freezing up reducing air flow because of the low freon. the same thing happened last time before the freon was topped off. Question: What is your location postcode? Answer: 91789 Question: What is your availability status? Answer: ASAP Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system repair Question: Any additional information? Answer: I believe I have a small freon leak. had it recharged about a year ago and was working fine until now. it's not blowing cold anymore. seems like the evap coils are freezing up reducing air flow because of the low freon. the same thing happened last time before the freon was topped off. Question: Is this a home or a business? Answer: Residential Question: What do you need to have repaired? Answer: AC and furnace split system Question: What issues are you experiencing? Answer: Not generating hot or cold air
ConvConfirm And LogisticsSchedConfirm Proposed
Business·Jun 16, 6:13 PM
Hi Neil! I can come out and give you a FREE diagnosis on your split system that is not producing hot or cold and sounds like it may have a refrigerant leak and freezing evaporator coils. I have an opening tomorrow between 8 AM and 10 AM. Does that window work for you?
Business·Jun 16, 6:14 PM
Hi Neil! Thanks for getting in touch! We'd be happy to help you out. We can send one of our technicians over for a FREE estimate/diagnostic! Let's get you scheduled. When would be the most convenient time for you?
Customer·Jun 16, 7:06 PM
Are you available Thursday morning around 10am?
ConvConfirm And LogisticsSchedConfirm Proposed
Business·Jun 16, 7:08 PM
Yes! Thursday 10AM-12PM is still available! Please provide the following to proceed. Full Name: Property Address: Phone Number: Home Owner: Y or N Email address for paperless proposal:
Customer·Jun 16, 7:49 PM
Neil Alli 745 colusa dr. Walnut, ca 91788 6262266950 I'm the homeowner Neotechperformance@gmail.com
ConvConfirm And LogisticsSchedConfirm Proposed
Customer·Jun 16, 7:49 PM
Zip correction. 91789
ConvConfirm And LogisticsSchedConfirm Proposed

Reply composer disabled

Test messaging is currently enabled for select leads only.

AI Sentiment Analysis

cached

1. Lead temperature — Hot; the customer is experiencing urgent HVAC issues and requested service "ASAP," indicating a strong need for immediate repair. 2. The most effective next action is to confirm the appointment for Thursday at 10 AM and ensure the technician is prepared for a refrigerant leak diagnosis, as the customer has already provided all necessary information.

Service Details

What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: Not generating hot or cold air I believe I have a small freon leak. had it recharged about a year ago and was working fine until now. it's not blowing cold anymore. seems like the evap coils are freezing up reducing air flow because of the low freon. the same thing happened last time before the freon was topped off.