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Email
Scott ko
Business
Real Time Bros
Phone
(720) 515-0601
sko4983@yahoo.com
Zip Code
92780
HCP Status
pending
HousecallPro
Open customer recordcus_f64752d387ad4133a39763ba65ed60f5
Conversation
14 messagesCustomer·Jun 14, 7:25 PM
AC and furnace split system it's been a few years since install, looking to see if we can get help cleaning the evaporator coils. also what would be the cost? Question: What is your location postcode?
Answer: 92780
Question: What is your availability status?
Answer:
Question: What are your availability dates?
Answer:
Question: What kind of service are you looking for?
Answer: HVAC system maintenance
Question: Any additional information?
Answer: it's been a few years since install, looking to see if we can get help cleaning the evaporator coils. also what would be the cost?
Question: Is this a home or a business?
Answer: Residential
Question: What needs maintenance?
Answer: AC and furnace split system
ConvOffer SlotSchedNeeds Offer
Business·Jun 14, 7:25 PM
Hi Scott! I can come out and give you a FREE estimate and diagnostic for cleaning the evaporator coils and checking your AC and furnace. I have an opening tomorrow between 8 AM and 10 AM. Does that window work for you?
Business·Jun 14, 7:28 PM
Hi there! We can come for your AC Tune Up including coil cleaning. Our next availability is Wednesday. Do you want to schedule?
Customer·Jun 15, 7:43 AM
Hi what is the approximate cost of the service? How long does it take?
ConvAnswer QuestionSchedNeeds Offer
Business·Jun 15, 12:05 PM
It usually takes an hour. Would you like to schedule?
Customer·Jun 15, 1:23 PM
Happy to schedule, but still curious about the expectation on cost.
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Customer·Jun 15, 5:35 PM
Is it unreasonable to get an understanding of cost? I'm literally free most of the day weds just need to get a high level understanding of cost.
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Business·Jun 15, 6:12 PM
Apologies for the late response! Basic maintenance fee is $70 per unit! We will test, measure, inspect, and clean your system, and a full report will be sent to you once the maintenance is completed.
Please note that this fee does not cover any potential repairs needed; those will be discussed separately if required.
Customer·Jun 15, 10:01 PM
Great thank you. Sounds good. As of right now I'm available weds anytime after 11am.
ConvAnswer QuestionSchedNeeds Offer
Business·Jun 16, 7:19 AM
We can come tomorrow, Wednesday at 12-2pm or 2-4pm. We need your:
Name:
Phone:
Address:
Email:
Customer·Jun 16, 7:25 AM
Scott ko
7205150601
1361 windemere ln Tustin ca 92780
sko4983@yahoo.com
ConvOffer SlotSchedNeeds Offer
Customer·Jun 16, 7:26 AM
12-2 if it's still available
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Business·Jun 16, 7:28 AM
Perfect! Your schedule is confirmed and we just sent you a confirmation text and email.
Customer·Jun 16, 5:01 PM
Yep got it. Thanks for your help
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AI Sentiment Analysis
cached1. Lead temperature — Hot; the strongest signal is the customer's immediate availability and willingness to schedule the service for maintenance after confirming the cost. 2. The business should ensure a smooth follow-up by confirming the appointment details and sending a reminder the day before the scheduled service to enhance customer engagement and satisfaction.
Service Details
AC and furnace split system it's been a few years since install, looking to see if we can get help cleaning the evaporator coils. also what would be the cost?