Virtuous Grace
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Terry H

Real Time Bros Heating and Air Conditioning logo

Business

Real Time Bros

Phone

+16266413288

Email

—

Zip Code

91775

HCP Status

pending

Conversation

8 messages
Customer·Jun 14, 10:20 AM
AC and furnace split system I have a leak issue I am dealing with on my AC Unit in my home (a condo unit), and have received professional opinion that my AC needs to be unfortunately replaced. It appears to be a 2 - 2.5 ton unit. I would like to request an additional opinion to confirm that it's not repairable, and if not, how much would it cost to install a new unit. I would really appreciate your help. Thank you. Question: What is your location postcode? Answer: 91775 Question: What is your availability status? Answer: ASAP Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC installation or replacement Question: Any additional information? Answer: I have a leak issue I am dealing with on my AC Unit in my home (a condo unit), and have received professional opinion that my AC needs to be unfortunately replaced. It appears to be a 2 - 2.5 ton unit. I would like to request an additional opinion to confirm that it's not repairable, and if not, how much would it cost to install a new unit. I would really appreciate your help. Thank you. Question: Is this a home or a business? Answer: Residential Question: What do you want to have installed? Answer: AC and furnace split system
Business·Jun 14, 10:20 AM
Hi Terry! I can come out and give you a FREE diagnosis and estimate to double check the leak and confirm whether a replacement is needed. I have an opening tomorrow between 8 AM and 10 AM. Let me know if that works for you.
Business·Jun 14, 10:21 AM
Hi Terry! Thanks for getting in touch! We'd be happy to help you out. We can send one of our technicians over for a FREE estimate! Let's get you scheduled. When would be the most convenient time for you?
Customer·Jun 14, 10:22 AM
Thank you - would you happen to be available today?
Business·Jun 14, 10:23 AM
Thanks for responding! We don't have a technician working today but we can come tomorrow between 12-2PM! Please let us know if that works.
Customer·Jun 14, 10:39 AM
Unfortunately my wife and I will both be at work tomorrow at that time. Is there a possibility of your technician coming by in the evening after 6? Or possible that he goes directly on the roof on their own to check it out and let me know his recommendations via phone or text?
Business·Jun 14, 10:46 AM
We can be there tomorrow after 6PM! Please provide the following to proceed. Full Name: Property Address: Phone Number: Home Owner: Y or N Email address for paperless proposal:
Business·Jun 14, 11:01 AM
We're booking out very fast, so please let us know if you need the schedule.

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AI Sentiment Analysis

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1. Lead temperature — Hot; the customer is experiencing an urgent issue with a leaking AC unit and is actively seeking a replacement, indicating a strong need for immediate service. 2. The most effective next action is to confirm the evening appointment after 6 PM and gather the customer's contact information to finalize the scheduling and ensure prompt service.

Suggested Appointment Slot

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Service Details

AC and furnace split system I have a leak issue I am dealing with on my AC Unit in my home (a condo unit), and have received professional opinion that my AC needs to be unfortunately replaced. It appears to be a 2 - 2.5 ton unit. I would like to request an additional opinion to confirm that it's not repairable, and if not, how much would it cost to install a new unit. I would really appreciate your help. Thank you.