Nancy T

Business

Air Flow Bros

Phone

—

Zip Code

92821

HCP Status

pending

HousecallPro

Open customer record

cus_e38fe5f8f4c94c64be271d99a05fd622

Conversation

10 messages

Customer·Jun 13, 2:30 PM

What do you need to have repaired?: Not sure; What issues are you experiencing?: Not generating hot or cold air AC repair needed for a residential property. The system is not cooling. Question: What is your location postcode? Answer: 92821 Question: What is your availability status? Answer: Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system repair Question: Any additional information? Answer: AC repair needed for a residential property. The system is not cooling. Question: Is this a home or a business? Answer: Residential Question: What do you need to have repaired? Answer: Not sure Question: What issues are you experiencing? Answer: Not generating hot or cold air

Business·Jun 13, 2:30 PM

Hi Nancy! I can come out and give you a FREE diagnosis and estimate for your system that is not producing cooling or heating. I have an opening tomorrow between 8 AM and 10 AM. Does that work or is another time better?

Business·Jun 13, 2:31 PM

Hi Nancy! We can come for a FREE DIAGNOSTIC. Would you like to schedule

Customer·Jun 13, 2:48 PM

Are you available today?

Business·Jun 13, 2:49 PM

We don't have availability today but we can come on Monday in any of the following timeframe: 8:00 - 10:00 AM 10:00 - 12:00 PM 12:00 - 2:00 PM 2:00 - 4:00 PM

Customer·Jun 13, 3:01 PM

Would it be possible to do 9 to 10 AM?

Business·Jun 13, 3:02 PM

Yes! We can do 9-11 AM. Name: Address: Phone: Email: Will add you to calendar now.

Customer·Jun 13, 3:15 PM

Great! Nancy Trinh 2678 snowfield st Brea ca 92821 562-606-6029 nntrinh06@gmail.com

Business·Jun 13, 3:17 PM

Thanks, Nancy! Your schedule is confirmed and we just sent you a confirmation text.

Customer·Jun 13, 3:26 PM

Thanks

Reply composer disabled

Test messaging is currently enabled for select leads only.

AI Sentiment Analysis

cached

1. Lead temperature — Hot; the strongest signal is the customer's immediate request for service today, indicating urgency. 2. The most effective next action is to ensure a seamless confirmation of the appointment and follow up with a reminder text or call the day before to reinforce the commitment and address any last-minute questions.

Suggested Appointment Slot

🏆 Recommendation: Alvin Sornsaard at 08:00 AM – 10:00 AM • Why? Best available employee for this slot (no surrounding appointment data to compare proximity). All Available Slots — Sunday, June 14, 2026: | Time Slot | Available Employees | |-----------------------|---------------------------------------------| | 08:00 AM – 10:00 AM | Alvin Sornsaard, Andrew Shen, Ivan Garcia, Jae Yu, Kekoa Miranda, Kenny Lee, Peter Jensen | | 10:00 AM – 12:00 PM | Alvin Sornsaard, Andrew Shen, Ivan Garcia, Jae Yu, Kekoa Miranda, Kenny Lee, Peter Jensen |

Service Details

What do you need to have repaired?: Not sure; What issues are you experiencing?: Not generating hot or cold air AC repair needed for a residential property. The system is not cooling.