Eddy A

Business

Real Time Bros

Phone

—

Zip Code

90620

HCP Status

pending

HousecallPro

Open customer record

cus_43f285d76d494b78b7361e29cbb27f60

Conversation

16 messages

Business·Jun 12, 11:14 PM

Hi Eddy! I can come out and give you a FREE estimate on replacing your old A/C and the split system. I have an opening tomorrow between 8 AM and 10 AM. Does that work or is another time better?

Customer·Jun 12, 11:14 PM

AC and furnace split system Need new a/c unit to replace old broken one Question: What is your location postcode? Answer: 90620 Question: What is your availability status? Answer: ASAP Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC installation or replacement Question: Any additional information? Answer: Need new a/c unit to replace old broken one Question: Is this a home or a business? Answer: Residential Question: What do you want to have installed? Answer: AC and furnace split system

Business·Jun 13, 6:13 AM

Hi Eddy! Thanks for getting in touch! We'd be happy to help you out. We can send one of our technicians over for a FREE estimate! Let's get you scheduled. When would be the most convenient time for you?

Business·Jun 13, 6:13 AM

Today between 2-4PM is available! Would you like to schedule?

Customer·Jun 13, 9:06 AM

ok! i have someone scheduled at 2 pm, i will let you know if they cancel. Thank you.

Customer·Jun 13, 9:06 AM

unless someone is available now?

Business·Jun 13, 9:14 AM

2-4PM is no longer available. Sorry! Our next availability is now 4-6PM. Would you like to schedule?

Customer·Jun 13, 12:03 PM

yes please

Business·Jun 13, 12:05 PM

Perfect! Please provide the following to proceed. Full Name: Property Address: Phone Number: Home Owner: Y or N Email address for paperless proposal:

Business·Jun 13, 12:17 PM

We're booking out very fast, so please let us know if you need the schedule.

Customer·Jun 13, 12:18 PM

Eddy Alcazar

Customer·Jun 13, 12:19 PM

6107 La Canada Cir, Buena Park CA

Customer·Jun 13, 12:19 PM

9493398693

Customer·Jun 13, 12:19 PM

Homeowner

Customer·Jun 13, 12:19 PM

eddyalcazar@yahoo.com

Business·Jun 13, 12:23 PM

Thanks! We just sent you a confirmation text and email.

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AI Sentiment Analysis

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1. Lead temperature — Hot; the strongest signal is Eddy's urgent need for a new A/C unit to replace his broken one, indicating he is ready to move forward quickly. 2. The most effective next action is to confirm the appointment for 4-6 PM and ensure Eddy receives a reminder, reinforcing the urgency and importance of the service he needs.

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Service Details

AC and furnace split system Need new a/c unit to replace old broken one