Wesley L

Business

Air Flow Bros

Phone

—

Zip Code

91732

HCP Status

pending

HousecallPro

Open customer record

cus_373e34ca14074c02827553b526654d20

Conversation

7 messages

Business·Jun 12, 2:38 PM

Hi Wesley! I can come out and give you a FREE diagnosis for your split AC and furnace that are not producing heat or cooling and are not switching on or off. I have an opening tomorrow between 8 AM and 10 AM. Does that time work for you?

Customer·Jun 12, 2:38 PM

What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: Not generating hot or cold air, Won't turn on or off Question: What is your location postcode? Answer: 91732 Question: What is your availability status? Answer: FLEXIBLE Question: What are your availability dates? Answer: Question: What kind of service are you looking for? Answer: HVAC system repair Question: Any additional information? Answer: Question: Is this a home or a business? Answer: Residential Question: What do you need to have repaired? Answer: AC and furnace split system Question: What issues are you experiencing? Answer: Not generating hot or cold air, Won't turn on or off

Business·Jun 12, 2:41 PM

Hi Wesley! Thanks for getting in touch! We'd be happy to help you out. We can send one of our technicians over for a FREE estimate/diagnostic! Let's get you scheduled. When would be the most convenient time for you?

Customer·Jun 12, 2:46 PM

Hello when do you have availability

Business·Jun 12, 2:47 PM

We have 12-2pm still open for tomorrow! Please provide the following to proceed. Full Name: Property Address: Phone Number: Home Owner: Y or N Email address for paperless proposal:

Customer·Jun 12, 2:48 PM

Wesley Lin 2241 parkway Dr El Monte CA 91732 2138204856 Y weslin25@gmail.com

Business·Jun 12, 2:52 PM

Thanks! We just sent you a confirmation text and email.

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AI Sentiment Analysis

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1. Lead temperature — Hot; the customer is experiencing urgent HVAC issues with both the AC and furnace not functioning, indicating a strong need for repair. 2. The most effective next action is to confirm the appointment for the diagnostic service and ensure the technician is prepared to address both the AC and furnace issues during the visit.

Suggested Appointment Slot

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Service Details

What do you need to have repaired?: AC and furnace split system; What issues are you experiencing?: Not generating hot or cold air, Won't turn on or off